The services provided by Bennu are (energetically) additional, this is not a substitute for medical treatment. You should always consult a (medical) expert in concerning your wellbeing and inform us if of any health issues. Bennu can refuse services if we believe you're well being is at risk. Bennu is never responsible for the decisions you make and changes in your wellbeing.

 

Payment of a session:

These sessions must be paid in cash on arrival or in advance by bank transfer, as agreed with Bennu. With a combination of different services, payment must be made as agreed.

 

Cancellation for a session:

Bennu does not charge any costs for cancellation when communicated before the session.

In the absence of cancellation 50% will be charged and must be paid within 14 days.

 

Registration for workshops:

By completing the order form, or when you register by email/phone/personally, you agree to participate and pay for the workshop.

 

Payment of the courses and workshops:

Paying can be made by bank transfer in advance, or cash on arrival . If for some reason you are unable to pay on time please let us know.

 

Cancellation for the workshops:

Please inform us if you are unable te participate in the workshop, we will refund you 100%.

In the absence of cancellation 50% will be charged and must be paid within 14 days.

 

 

Payment information:  IBAN: NL39RABO0122131762  i.n.o. Bennu.      

mention your name and the chosen service/workshop.

Change contact details:

Please report changes in address, telephone number and e-mail address in good time.

 

Confidentiality:

If you participate in a workshop, Bennu assumes that you, like us, will treat the information from other participants confidentially. We are committed to exchanging ideas in an atmosphere of openness and trust, so that an optimal learning process can arise.

 

Bennu is registered in the trade register of the Chamber of Commerce under number 57328617. VAT number: NL148888355BO1. Bennu offers customers the opportunity to order its products via its website. Bennu reserves the right to change these Terms and Conditions and the content of its website. Accepting an offer or ordering products means that the customer accepts the applicability of the general terms and conditions.

 

Agreement:
The agreement between the customer and Bennu is concluded when the customer:
  • has placed an order via the website www.bennu.nl by filling in the appropriate order form completely and correctly,
  • has read the General Terms and Conditions of Bennu and has subsequently sent the order form,
  • has received a confirmation from Bennu by e-mail stating the order,
  • has transferred the full invoice amount to Bennu's giro account.

All offers from Bennu are without obligation and Bennu reserves the right to change the prices.

 

Delivery:

  • The delivery of the ordered products takes place subject to the presence of the correct products. If certain products are no longer available, the customer will be notified by Bennu.
  • Bennu tries to send the ordered products within a period of 3-7 working days, with a maximum of 30 working days, after payment is received, stating: customer description and order. If this period is longer, you will be notified immediately by e-mail. In that e-mail you will find information about the reason and the expected length of the delay. If Bennu fails to notify you after 30 working days, you have the option to terminate the agreement free of charge. In that case, any payments made will be refunded to you as soon as possible, but within a maximum of 30 days after notification.
  • The delivery of the ordered products takes place at the delivery address specified by the customer.

 

Payment / prices:

  • The stated prices of all offered products are in euros.
  • Full payment is made in advance, by direct transfer of the full invoice amount to giro account IBAN: NL39RABO0122131762, BIC: RABONL2U, i.n.o. Bennu stating customer description and order.
  • The prices stated include VAT and exclude possible shipping costs. Shipping costs are stated during the ordering process. If the prices for products rise between acceptance and delivery, the price of the moment of acceptance applies.
  • When there are additional costs for shipment abroad and VAT we will contact you by email to reach an agreement. 

 

Return policy:

  • You can return the product within 7 working days upon receipt, provided that it is sufficiently stamped and in original or comparable packaging.
  • Returns must always be reported by email first and confirmed by Bennu.
  • When goods are in their original condition and have been returned together with the original invoice, the purchase amount, excluding shipping costs and any insurance costs, will be credited within 30 days.
  • Shipping costs will not be charged in the event of an error on our part.
  • Unstamped returns are always refused.
 
Bennu does not use more data than necessary to be of service to you.
 
This website is https / ssl secured. You can see that from the key at the web address. This means that data that you send via forms is encrypted and not publicly available over the internet.
 
Personal data processed:
Bennu processes your personal data because you use our services. You provide this information consciously and voluntarily.
 
For what purpose and on what basis we process personal data:
  • To reach you if necessary.
  • To be able to provide services correctly and to be able to send goods.
  • Handling a payment.

 

How long are personal data stored:

Bennu does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected. Your data will be kept for as long as you are a customer.

 

Sharing personal data with third parties:

Bennu does not provide personal data to third parties. If there is a legal request, Bennu will do everything to ensure your privacy and not to provide this information.

 

E-mail:

Every email sent to Bennu is stored on the email server. We download the messages to computer and telephone, both are secured. Your email address is not stored in an address book when you send an email. Every email Bennu sends out is also stored on the email server. As you have the right to be forgotten, so does Bennu.. We therefore assume that you handle these e-mails with care.

 

View, adjust or delete data:

You have the right to view, correct or delete your personal data. You also have the right to object to the processing of your personal data by Bennu and you have the right to data portability. You can send a request for access, correction, deletion, transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@bennu.nl To ensure that the request for access is done by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible.

 

How I protect personal data:
Bennu takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact info@bennu.nl.
Bennu has taken the following measures to protect your personal data:
  • Security software, such as a virus scanner and firewall.
  • TLS (formerly SSL) I send your data via a secure internet connection.
  • The website is hosted by 'jouw web'. They have technically maintenance by ICT experts who ensure that the technical side of the story complies with the latest rules and regulations.

 

What information do I have from you:

  • name.
  • contact details.
  • communication via email.
  • any personal information for the development of a service.

 

Payment transactions:

Payments are processed directly with you, in cash or by bank transfer.